Terms and conditions
Terms & Conditions
1. Introduction
Welcome to OmniBlendSolutions. By accessing our website or purchasing our services, you agree to these Terms and Conditions.
2. Services
OmniBlendSolutions provides customized services for businesses and individuals. Every project is tailored to the client’s specific requirements. We do not offer fixed-price packages unless explicitly stated.
3. Quotes & Orders
- All prices are provided individually after consultation.
- Quotes remain valid for 30 days unless otherwise stated.
- Each approved quote is assigned a unique order number.
- Clients must use the provided order number during checkout to ensure payment is linked to the correct project.
4. Payments
Payment is required according to the agreed quotation.
Unless otherwise agreed:
- Full payment may be required before work begins.
- For larger projects, milestone payments may be arranged.
5. Client Responsibilities
Clients agree to:
- provide accurate information
- respond to requests in a timely manner
- supply any required materials or content
- review deliverables promptly
Project delays caused by missing client information may affect delivery timelines.
6. Intellectual Property
Unless otherwise agreed:
Upon full payment:
- the client receives ownership of the final approved deliverables
OmniBlendSolutions retains the right to display completed work in its portfolio unless the client requests confidentiality before project commencement.
7. Limitation of Liability
OmniBlendSolutions shall not be liable for indirect or consequential damages arising from the use of our services.
8. Governing Law
These Terms are governed by the laws of United Kingdom.
Information We Collect
We may collect:
- Name
- Email address
- Phone number (if provided)
- Project details
- Billing information
- IP address
- Website usage information
How We Use Your Information
We use your information to:
- respond to enquiries
- prepare quotations
- deliver services
- process payments
- improve our website
- comply with legal obligations
Data Sharing
We do not sell personal information.
Information may be shared only with trusted providers such as:
- payment processors
- website hosting providers
- email providers
where necessary to deliver our services.
Data Retention
We retain personal data only as long as necessary for legal, accounting, or operational purposes.
Your Rights (GDPR)
Users may request:
- access to their data
- correction
- deletion
- restriction of processing
- data portability
Requests can be sent to:
Cookies
Our website may use cookies to:
- improve functionality
- analyse traffic
- remember preferences
Refund Policy
Since every project is custom-made, refunds are handled differently than for standard products.
Consultation Stage
Consultations are free unless otherwise agreed.
Before Work Begins
If payment has been made but work has not started, a full refund may be issued.
After Work Begins
Once work has commenced:
Refunds are considered only for the unfinished portion of the project.
Time already spent on planning, consultation, research, or completed work is non-refundable.
Completed Projects
Due to the customized nature of our services, completed and approved work is generally non-refundable.
However, reasonable revisions will be provided according to the agreed project scope.
Client Cancellation
If the client cancels a project after work has started, OmniBlendSolutions reserves the right to retain payment for work already completed.
Contact Us
Contact us now!
Please feel free to contact us within using the email below or you can also submit your request via online form.